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Enterprise Facility Management Software

Mail Room Management System

eFACiLiTY® Mail Room Management System

Mail Room Management System
Any medium or large organization needs to efficiently manage the flow of documents, both inbound and outbound. These documents are so very integrated with the day-to-day business of the organization that they enable smooth functioning of any business. Being a highly critical area of operation in any organization, the mail room is responsible of the smooth movement of documents and packages, and only an efficient Mail Room Management System will be able to handle large volumes successfully.

An efficient Mail Room Management System is essential for automating such a complex process that involves receiving, sorting and also for the distribution of all inbound mail in a bustling business scenario. Having the perfect Mail Room Management System in place ensures that precious time is saved. Accountability and compliance achieve new metrics when the entire process of Mail Room Management is digitized.

At eFACiLiTY®, we focused on the criticality of mailroom management, putting in place the correct management components to ensure best results. eFACiLiTY® provides expert mailroom services that are customized to suit specific client requirements. Right from a single location to satellite locations spread wide, the services extend from essential in-house mail processing to highly secure off-site mail monitoring in highly secured environments.

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Key Features of eFACiLiTY's Mail Room Management System



  • Updates all incoming and outgoing consignments with acknowledgement (signature)
  • Bulk/Batch processing/delivery of consignments through Bag/Super envelope
  • Generates separate barcode for each Consignment Number
  • Prints consignment number-wise checklist/sender-wise consignment number
  • Also prints destination-wise consignment list (to be delivered through courier/post/hand delivery/all)
  • Easy Reconciliation of pending consignments
  • Prints as per the courier/post/hand delivery
  • Triggers an email to the sender or receiver on delivery of consignment from mail room
  • User-definable Consignment Charges – Consignment type-wise, CSP-wise
  • Delivery status updated on delivery of consignment
  • Triggers email to sender on delivery intimation with details
  • Easy tracking of Incoming/Outgoing consignments
  • View pending consignments to be delivered
  • Multiple configurable email reminders to recipients for pending consignments
  • Monitors SLA based on type of consignment
  • Performance analysis of courier service provider
  • Audit Trail for each consignment within user's premises



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