Tenant Billing System / Utilities Billing Software

Managing multi-tenant properties can be complex and error-prone, especially when it comes to billing for rent, utilities, and additional services. Manual billing processes lead to delays, inaccuracies, and disputes—frustrating both tenants and managers. Without integrated systems to track lease terms, utility usage, and service charges, the process becomes even more cumbersome.

eFACiLiTY® Tenant/Utilities Billing Software automates the cumbersome monthly billing process of multi-tenanted facilities like malls, airports, business/IT parks, commercial and residential complexes. Fixed charges like rental & common maintenance, electricity charges, water usage, common area apportioned charges, concessionaire charges, other tenant service charges, tenant specific ad-hoc services, etc. can be automatically billed with 100% accuracy and transparency.

The software can also integrate with Building Automation / Building Management Systems (BAS/BMS), smart meters, IoT meters, etc. to capture utilization data. With this system, you can also implement pre-paid metering and time-based charges (peak/normal/holiday rates) making it a complete solution to meet all your tenant billing needs. The software also integrates with your ERP / Financial Accounting software.

  • Tenant Billing System
  • Tenant Billing System
  • Tenant Billing System

Integrates with popular BMS / BAS

Honeywell
Azbil
Trane
Loytec
Cylon
Tridium
Schneider electric
SIEMENS
Carrier Race

Key Benefits

Our Tenant Billing System streamlines billing processes, ensures accuracy and transparency, enhances tenant communication, and ensures compliance—leading to improved satisfaction, trust, and loyalty

Automated Billing Processes

Our system automates tenant billing processes, including invoice generation, calculation of charges, and delivery of bills, reducing errors, streamlining billing cycles, and improving efficiency.

Automated Meter Reading

Our system integrates with smart metering technology and building automation systems to automate meter reading processes, capturing real-time utility consumption data and eliminating the need for manual readings.

Integrated Data Management

Our system integrates with property management software and accounting systems to ensure the accuracy and consistency of billing data, including lease agreements, service charges, and utility expenses, minimizing billing discrepancies.

Transparent Billing Statements

Our system provides transparent billing statements to tenants, detailing charges for rent, utilities, maintenance, and other services, enhancing transparency, trust, and tenant satisfaction.

Superior Tenant Experience with Self-Service Portal

Our system empowers tenants through a modern, user-friendly portal to view bills, make payments, track usage, and raise queries—improving engagement, reducing disputes, and boosting satisfaction and loyalty.

Enhanced Communication Channels

Our system provides tenants with a self-service portal for viewing bills, making payments, and raising queries—improving engagement, responsiveness, and satisfaction.

Compliance and Regulatory Compliance

Our system ensures compliance with lease agreements, regulatory requirements, and industry standards for billing accuracy through automated validation checks, audit trails, and reporting capabilities, reducing legal risks and reputational damage.

Tenant Billing System – Key Features

  • Tightly integrates with popular BAS/BMS systems, Smart Meters through direct BACnet/Modbus protocols and IoT meters
  • Manage property, tenant/owner, lease and contract information
  • Tenant move-in, move out, subscriptions
  • Set up utility wise / slab wise billing rates
  • Set up tenant/property wise fixed charges, monthly rentals, maintenance fee, etc.,
  • Calculate customer sales based concessionaire charges
  • Captures the utilization of services/utilities by tenants manually or automatically
  • Option to manually import the readings and capture readings using a mobile app
  • Bill generation and mass emailing / printing
  • Common area utilization tenant wise apportioning and provision to capture charges for ad-hoc services
  • Tenant payments, expenses, and credit notes tracking
  • Automatic calculation of yearly escalations on rentals and other charges
  • Bill registers, tenant ledgers, receivables statement
  • Bill wise matching of payments and credit notes
  • Occupancy / vacancy & payment status analysis
  • Reminders for lease contracts nearing expiry
  • Integrates with other financial applications
  • Display consumption patterns, energy savings, carbon footprint, etc. graphically on the bills to create more awareness with the tenants

eFACiLiTY® Smart Facility App

The eFACiLiTY® Smart Facility App allows the capturing of meter readings using smartphones by scanning the meter id and entering the readings. Camera based OCR can also be provided optionally.

  • Meter/equipment readings through Barcode/QR Code/NFC/RFID
  • Capture/update meter readings against services or meters
  • View consumption details
  • Smart Tenant Billing App
  • Tenant Billing System
  • Tenant Billing System

Available on App Store and Google Play

apple Store

Empowering Organizations Across Industries

Government Organizations
Corporate Houses
Airports, Seaports & Transits
Commerical Real Estate

Watch Video

Short videos to explain our software’s unique features

Short videos help in bringing out the unique features and screenshots of various modules which are explained in detail

Download Presentation

Our interactive PPT with detailed information on our product

The presentation details the key features of various modules and provides an overview of our product

Online Demo

Register for an interactive online demo session

In this interactive demo session, you will get a guided and complete overview of all the features and functionalities of eFACiLiTY®

Clients Who Trust Us

BAE SYSTEMS
Sodexo
CBRE
Vodafone
Pepsico
JTI
Shell
KFC
Honeywell
Schneider electric
SIEMENS
Wipro
Maersk
Mitsubishi Electric
Tata Power
Mars
Compass Group
SBI
Credit Suisse
Adani

Join the 1 Million+ Satisfied eFACiLiTY® Users !