FAQs

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FAQs2020-04-27T12:48:26+05:30
  • Enterprise IWMS / CAFM software
What are your license and service models, e.g., perpetual, rentals, SaaS, etc.?2020-04-22T11:50:06+05:30

Our licenses are based on the number of users, modules, sites, and organizations.

eFACiLiTY® is the only application that offers unlimited sites and user licenses for large implementations

Our licensing models are as below:

  • On-premise Perpetual
  • On-premise Rental
  • Cloud Hosted Perpetual
  • Cloud Hosted Rental
Do I get any free trial?2020-04-22T11:45:25+05:30

Yes, free trials are available for a limited time which allows you to experience the software hands-on.

How do you rate eFACiLiTY® against other global enterprise-IWMS/CAFM products?2020-04-22T11:47:41+05:30

eFACiLiTY® is in the market since 2004 and over these years eFACiLiTY® has been time tested with all sizes of clients with enormous data volumes and user loads. We have several Fortune 500 and Government clients using the software as well as small and medium companies. eFACiLiTY® is a comprehensive solution – a one-stop solution for all your facility management and integrated workplace management needs.

eFACiLiTY® is the best bet irrespective of whether you are planning a massive global implementation or a small local implementation.

eFACiLiTY® is constantly upgraded to the latest technologies and features and over the years we have replaced several expensive to maintain CAFM/IWMS installations for a variety of clients seamlessly.

Does eFACiLiTY® support multiple Time Zones, Languages and Currencies?2020-05-14T11:20:19+05:30

Yes. eFACiLiTY® is a fully globalized software and supports multiple time zones, languages and currencies. Right-to-left control across the application is supported for languages like Arabic & Hebrew. The masters can be stored in multiple languages making it most suitable for global implementations.

Can eFACiLiTY® be implemented for multi-tenanted facilities like Business Parks, Airports, Residential Complexes & Shopping Malls?2020-04-22T11:55:07+05:30

Yes. eFACiLiTY® supports creating multiple organizations, multiple locations and you can provide access to your end-customers as well.

Is there a mobile app for eFACiLiTY®?2020-04-27T14:42:25+05:30

eFACiLiTY® Smart Facility App is the most comprehensive CAFM/IWMS app available today in the market providing a similar look and feel for both Android and iOS platforms (native for each platforms) making it super easy for implementation.

Click on this to know more about Smart Facility App features.

Does eFACiLiTY® support Green Building Standards & help in getting Certified?2020-04-22T12:29:31+05:30

eFACiLiTY® Environmental Sustainability Dashboards is one of its kind dashboards. It provides the managers with a high-level view of the energy utilization, water consumption, indoor environmental quality, outdoor parameters, green power generation, carbon footprint calculation and monetary savings with drill-downs for more detailed analysis. The intuitive management dashboards can be displayed on large screens to create occupant awareness towards saving natural resources, reducing carbon emissions and their own well-being and we believe it is a must-have tool for the facility managers of green buildings and large facilities.

eFACiLiTY® helps in integrating your building to Arc Skoru platform that benchmarks buildings’ performance against all similar buildings across the globe.

In fact, the eFACiLiTY® building, the software development centre of SIERRA has been rated as the World’s 2nd highest-ranking green building under the USGBC’s LEED NC v2009 green building rating system. It is also India’s highest-ranking building under the IGBC’s Green New Buildings rating system.

Does eFACiLiTY® help in improving the Health and Well-being of the occupants? Does it help in obtaining WELL or Fitwel certifications?2020-04-22T12:02:09+05:30

Absolutely. eFACiLiTY® is the only CAFM / IWMS tool that has an exclusive module built around the

WELL and Fitwel certification requirements dedicated to the Health and Well-being of the building occupants. The Health & Well-being module of eFACiLiTY® is built to encourage healthy foods consumption, improving physical activity, promoting health awareness and helps in meeting many of the certification requirements.

Tell me more about your Post-Implementation Support and Service Level Agreement (SLA)?2020-04-22T12:03:30+05:30

eFACiLiTY® is a highly evolved and stable product that lets users access the application with minimal training which results in reduced support needs. However, we have a large team of dedicated support specialists to provide comprehensive support to our warranty and annual maintenance (AMC) customers, covering both technical and functional aspects with tight SLAs.