Season’s Greetings and Wishing You a Prosperous New Year 2026 from SIERRA & eFACiLiTY®

In 2025, our Agentic AI solutions helped transform our business operations through intelligent automation across some very key functions:

• Operations & IT: AI-driven optimization of code, queries, and task management for faster, more efficient workflows.
• AI Migration Assistant: An AI-based code modernization tool designed to convert legacy ASP.NET applications to .NET Core, enabling rapid modernization. It has been tested with our enterprise-scale eFACiLiTY® product and is now ready for commercial launch.
• SIERRA GenAI Wrapper: Smartly integrates multiple GenAI tools to handle complex queries, streamlining processes.
• Sales & Marketing: AI-powered micro funnels track lead progression and deliver data-driven insights to maximize conversions.
• HR & Finance: Automates resume shortlisting and interview assessments, speeding up recruitment.
• Customer Support: 24/7 AI assistance provides instant query resolution, enhancing customer satisfaction.

The Virtual Assistant in eFACiLiTY® is your Action Buddy — an AI-powered assistant that functions like Siri, Google Assistant, or Alexa, but tailored to handle all your IWMS & CAFM tasks. From booking rooms, ordering meals, and reserving parking to creating work orders and tracking asset performance, Action Buddy takes care of it all with simple, natural language commands. With just simple voice or text commands, your team can effortlessly manage multiple tasks, streamline operations, and focus on more strategic priorities.

eFACiLiTY® leverages Agentic AI Orchestration to automate facility workflows, ensuring smooth collaboration across IWMS & CAFM systems. The solution powers both simple and complex operational tasks, including:

• Dynamic Ticketing & Prioritization: AI quickly assesses incoming tickets, prioritizes them based on urgency, and directs them to the right team.
• Smart Work Order Allocation: The system assigns tasks to the right technicians based on their availability and skills, ensuring efficient service.
• Predictive SLA Management: AI predicts potential delays and adjusts priorities to make sure SLAs are met.
• Intelligent Inventory Management: AI forecasts stock needs and keeps inventory at optimal levels, minimizing waste and shortages.

We have introduced a set of updates aimed at improving efficiency, usability, and workflow continuity in facility management. Here’s what’s new in eFACiLiTY®:

• Optimized Maintenance Management: Track assets with real-time condition updates, photo capture, and streamlined workflows for asset creation and movement.
• AI-Powered Helpdesk: Automatically create tickets from emails, speeding up issue resolution.
• Automated HR Training Scheduling: Sync training sessions with Outlook, auto-generating meeting links and blocking calendar slots for seamless scheduling.
• Tenant Billing Communication Display tenant lease banners and video announcements in the mobile app for better communication.
• Integrated Patrol Management: Faster, reliable RFID updates with MQTT integration.
• Real-Time Weather Alerts: Stay informed with real-time weather alerts for better planning.

Here’s a glimpse of the significant updates we’re rolling out for eFACiLiTY® in 2026:

• Next-Gen eFACiLiTY® – Powered by .NET Core & React: eFACiLiTY® is fully migrating to .NET Core + React, set for release in 2026. This upgrade will provide enhanced performance, top-tier security, a fresh, modern interface, and ensure seamless business continuity throughout the transition. It will function like a completely newly built application with a refreshed look and feel. To accelerate this migration process, we are leveraging our AI Migration Assistant Tool—an advanced, AI-based code modernization tool.
• AI-Powered Data Import: A new AI-assisted data import tool that cleans, transforms, and uploads data quickly with smart suggestions and automated corrections
• Asset Financial Management: Enhanced financial tracking for assets, including acquisition, disposal, impairment, and refurbishment costs to support stronger financial governance and reporting

We’re continually improving the technical backbone of eFACiLiTY®. Key upgrades include:

• WCAG 2.1 Level AA Compliance: Enhanced accessibility features for a more inclusive user experience.
• Enhanced API Integrations: Improved connectivity with third-party systems and mobile apps.
• Advanced Security: Upgraded secure authentication, token management, and data encryption.
• Cloud Optimization on Azure: Improved performance and cost-efficiency through cloud scalability.
• Analytics & Reporting Upgrades: Interactive module-wise dashboards with E-charts, powered by ELT-based data processing for faster, scalable insights across all eFACiLiTY® modules.

Building on our unwavering contribution to Hero MotoCorp’s Global Parts Center (GPC) in Neemrana, we are proud to be entrusted with another mega AS/RS-integrated WMS project by Hero MotoCorp. This project is expected to further strengthen their global supply chain, and we look forward to contributing to their operational excellence in this next phase of their journey.

As we enter 2026, we’re pleased to share our ongoing efforts to enhance operational efficiency through advanced AI-powered solutions.

AI Innovations Under Development

• Wave Completion Forecasting: Providing AI-driven insights to optimize manpower allocation, vehicle scheduling, and improve throughput reliability.
• Predictive Maintenance with Condition-based Monitoring (CBM): Leveraging AI to predict equipment failures, reduce downtime, and extend the lifespan of key assets.

These innovations will continue to drive excellence and efficiency in warehouse and supply chain operations, setting the stage for a successful year ahead.

Looking forward to 2026, we are eager to explore the opportunities to collaborate, innovate, and create lasting value for you.