eFACiLiTY put to use in First Indian Corporation Private Limited
First Indian Corporation Private Limited, A Member of First American Family of Companies, is a leading provider of offshore transaction and technology services to the Real Estate and Mortgage Industry having more than 6,000 professionals with offices in Bangalore, Mangalore and Hyderabad.
FIC looked out for a software solution that will serve as a tool that helps employees not only to manage the high volume of visitors throughout the year but also to provide a sound approach to the calls and queries flowing in its operations in India. Finally, FIC has chosen SIERRA’s eFACiLiTY to manage the challenges faced in their Facility.
eFACiLiTY supports the helpdesk operators in delivering high quality and superior customer service. It also helps the company to set itself apart from others by strengthening the facility security as well as making the visitors feel expected and welcome.
By implementing eFACiLiTY in its operations, the Facilities Management team of FIC is looking forward to steer towards achieving both employee and customer delight.
